CANCELLED: Dec 9, 2011; Fri – Mary Mary
CANCELLED: Dec 9, 2011; Fri – Mary Mary
Posted On: December 9, 2011
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Comments: No Responses

This event has been cancelled.





Dear Valued Customer,

Unfortunately, due to a disagreement regarding the content of the scheduled performance, Mary Mary has canceled the December 9th show at the Arena Theatre. The Arena strives to present to our customers the best quality entertainment of a caliber commensurate with your expectations as fans. However, Mary Mary insisted on performing an all-Christmas song show. This was unacceptable given your desire to hear their hit songs, like “Heaven”, “God in Me”, “Shackles”, etc… It’’s the belief of the Arena Theatre that a totally Christmas carol show would not be satisfactory to their devoted fans and our loyal patrons. For your inconvenience, we will offer you the opportunity to exchange your Mary Mary tickets for either the Brian Mcknight/Tank or Mint Condition/Tony Toni Tone shows on Dec 17th and 31st respectively. We make this offer even though the ticket prices of these shows far exceed the cost paid for Mary Mary tickets. This is our way of showing our appreciation for your patronage. Please contact the box office at 713 772 5900 or email ticketing@arenahouston.com at your earliest convenience.

Thanks for your understanding,

Arena Management

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If you wish to recieve a refund for your order please relply to this email or contact the box office. We can process all credit card refunds by email. If you purchased your tickets with a credit card, please respond to this email (ticketing@arenahouston.com) and send your name and order number (if available), and your refund will be processed within 3-5 business days. Please note that we can only process a refund back to the original card used to purchase the ticket(s), and that the facility fee of $2.50 is non refundable. It may take up to 1 billing period for the refund to appear on your statement, but in most instances, it takes about 7-10 business days. We can only issue refunds or exchanges 14 days from the date that this notice was sent. (November 30, 2011)

If you purchased your tickets with cash, please return them to the Arena Theatre Box Office. If your order is more than $100, a check may be mailed to you from our corporate office, as the box office has minimal cash on hand.

We apologize for any inconvenience this may have caused you.
Arena Theatre Management